Utility Billing Process
- Bills are issued quarterly for the periods ending March, June, September and December.
- The quarterly minimum charge is $71.54 on a standard residential 5/8" meter.
- The quarterly minimum charge includes up to 14 m³ of water usage on a standard residential 5/8" meter.
- You are then billed for any water consumption that exceeds 14 m³ (on a 5/8" meter).
- In summary, each bill includes the minimum quarterly charge plus any over consumption charges for the billing quarter.
- Please ensure you contact the Utility Department at 204-268-7551 if you are moving.
Tips for Investigating Unusually High Water Bills
- Check for obvious signs such as leaking faucets.
- Do a color test on ALL toilets in the home – YOU CANNOT ALWAYS HEAR A TOILET RUNNING! You can use food colouring to test. Put a few drops in the back tank of all the toilets in your home. Let sit for 2 hours without flushing. If ANY colour appears in the toilet bowl, you have a leak and should have it repaired or replaced as soon as possible. A leak will only get worse with time.
- Read your meter before going to bed and then again when you wake up - if you haven't used any water and there is a difference your readings, something is running/leaking.
- Be sure to turn outside valves off when not in use.
For any billing inquiries, please contact the Utility Department at 204-268-7551.